Shipping Policy

What are the costs and delivery times?

Domestic Shipping Rates (Australia)

Express A$0.00 and up 1 to 4 business days A$15.00
Standard A$100.00 and up 2 to 8 business days Free
Standard 2 to 8 business days A$10.00

Due to Covid-19 there may be some delays in shipping times for international deliveries.

Domestic Shipping Rates (Rest Of The World)

Standard International A$0.00 and up 6 to 27 business days A$20.00

What are the procedures for return or exchange?
- If your product does not meet your expectations, don't worry.
- You benefit from a right of retraction that you can exercise within 14 days of receipt of your order in its entirety, in accordance with the regulations. To exercise this right, you must inform us of your decision to retract within this period, by contacting us. In the latter case, we will send you an acknowledgement of receipt by e-mail.

What payment methods are accepted on in shop?
- All means of payment are accepted on the site.

What are your shipping options?
- Currently, we only offer one shipping option. For more information, please visit the Shipping Policy page.

What if the item I ordered arrives broken or damaged?
- We’ll make it up to you. You can request a refund, or an exchange/store credit. Please contact us at

Where do you ship from?
- Primarily we ship out directly from our Australia warehouse. 

I am missing items from my order
- Depending on the items you have ordered and our current stock at different locations, they may have been shipped out from different warehouse locations.
We fully guarantee and ensure that your package will arrive
- If you find that your package has NOT arrived as per the timeline outlined on our Shipping FAQ page, please contact us at and we’ll get you sorted!